An English- and Russian-Speaking Clinic in Seoul
Dr. Francis Jeon consults in English himself, and an English-speaking medical coordinator stays with you from your first message until long after you fly home. Russian-language assistance is available for patients from Russian-speaking countries.
The Surgeon Speaks English
Dr. Jeon explains the plan, the risks and the recovery to you directly, rather than through a third party.
Russian Assistance
Russian-language interpretation is available for patients from Russia, Kazakhstan, Uzbekistan and neighbouring countries.
One Coordinator
The same coordinator handles your first inquiry, your appointment, your surgery day and your follow-up.
Replies Mon–Fri, KST
WhatsApp, KakaoTalk, Facebook Messenger or email, answered during Korean business hours.
What Languages Are Spoken at Evita Clinic?
Evita Clinic operates in Korean, English and Russian. Consultations with international patients are conducted in English by Dr. Francis Jeon, with an English-speaking medical coordinator present. Russian-language assistance is provided by a Russian-speaking member of the clinical team.
Spoken by the Surgeon
Your consultation, your surgical plan, the explanation of risks and your aftercare instructions are given in English by Dr. Jeon. Every official Evita Clinic document is issued in English as well — consent forms, preparation instructions and post-operative care sheets — and two medical coordinators handle English communication before and after your visit.
Interpretation Available
Anastasia, a certified nursing assistant on our operating-room team, provides Russian interpretation for patients who are more comfortable in Russian. Let us know when you write to us so she can be scheduled for your appointment.
Handled for You
Everything that has to exist in Korean — clinic records, prescriptions, pharmacy instructions, a hospital referral if one is ever needed — is prepared and explained by the team on your behalf. You are never asked to navigate Korean paperwork alone.
If you speak neither English nor Russian: write to us in your own language and send it through a translation app. Our coordinators read and answer in English, and we will keep the wording plain and short so it survives translation in both directions. Many of our patients have booked, travelled and recovered this way.
Who You Will Be Talking To
Evita Clinic is a single-surgeon practice with a small permanent team. The people below are the ones who will answer your messages and be in the room with you.
Miji Lee
Senior Manager
Medical consultation support and English interpretation.
Ravika Ria
Medical Coordinator
International patient coordination and English interpretation.
Julia Na
Medical Coordinator
Korean–English coordination and international communication.
Anastasia
Operating Room Assistant
Certified nursing assistant and Russian interpretation.
And the surgeon. Dr. Francis Jeon is a board-certified thoracic and cardiovascular surgeon who founded Evita Clinic in 2009. He performs every operation himself and consults in English, so the person answering your medical questions is the person who will be operating. See Dr. Jeon's full profile or read more about the clinic.
How to Reach an English-Speaking Coordinator
Use whichever channel you already have on your phone. All four reach the same coordinators, and a first opinion costs nothing.
When you will hear back. Messages are answered during clinic hours in South Korea: Monday to Friday, 10:00–18:00 KST. We are closed on Saturdays, Sundays and Korean public holidays. If you write overnight from Europe or the Americas, your reply will normally be waiting when you wake up. For anything urgent after surgery, contact a local doctor first and message us in parallel.
Language Support at Every Stage
Communication is not only about the consultation. These are the six points where patients most often worry about the language gap, and what happens at each.
Before You Decide
Send photos and questions by message. Your coordinator reviews them with Dr. Jeon and replies in English with the suitable procedure, the expected recovery, the current fee and how long you should plan to stay in Korea.
Planning Your Trip
We confirm your appointment dates and tell you what to prepare — any tests or documents needed, and how many days to allow between surgery and your flight home. Evita Clinic does not sell packaged medical tours; you book your own flights and hotel, and we provide directions to the clinic and a list of recommended hotels nearby.
Consultation Day in Seoul
Dr. Jeon examines you and explains his recommendation in English. A coordinator is present for the consultation and for the consent discussion, so you can stop and ask about anything you did not follow.
Surgery Day
Procedures are performed under sedation, so you will not be holding a conversation during the operation itself. Everything that needs to be discussed happens before you go in — the plan, the markings, the consent form and your last questions, all in English. An English-speaking member of the team is with you through preparation and again in recovery, and Russian interpretation can be scheduled for the day if you request it in advance.
Dressings and Follow-Up in Korea
Aftercare instructions — compression, wound care, showering, activity limits, what is normal and what is not — are given to you in English, in writing as well as verbally, so you are not relying on memory once you are back at your hotel.
All pre-operative and post-operative care at Evita Clinic is conducted in English, and the accompanying documents are issued in English.
After You Fly Home
Send recovery photos and questions by WhatsApp for as long as you need to. We help you interpret what you are seeing and advise on scar care, swelling and long-term healing. Remote support does not replace hands-on assessment: if something is urgent, see a doctor where you are and message us at the same time.
What to Send Us for a Useful First Answer
A first message with these details usually gets a complete answer in one reply instead of four rounds of questions.
Include in Your Message
- What you would like changed, in your own words
- Clear photos of the area, in good light, against a plain background
- Your height and weight
- Any medical conditions, medications or previous surgery
- Roughly when you could travel, and how long you could stay
- Your specific questions — price, recovery time, scarring, anything
What Happens Next
Your coordinator reviews your message with Dr. Jeon before replying. You receive an assessment of whether the procedure you are asking about is suitable, what he would recommend instead if it is not, the current fee, the expected recovery, and the recommended length of stay in Korea.
If your case is not a good fit for an outpatient clinic, we will tell you that too. Evita Clinic does not provide inpatient hospitalisation, and honest recommendations come before bookings.
Frequently Asked Questions
Does anyone at Evita Clinic speak English?
Yes. Dr. Francis Jeon consults with international patients in English himself. Two medical coordinators, Ravika Ria and Julia Na, handle English communication, and Senior Manager Miji Lee provides English interpretation during consultations. Every official Evita Clinic document is issued in English.
Does the surgeon speak English, or only the front-desk staff?
The surgeon. This matters more than it sounds. At many clinics an interpreter relays what the doctor said, which means the person answering your medical question is not the person who will be operating. At Evita Clinic, Dr. Jeon explains the plan, the risks and the recovery to you directly in English, and he performs every operation himself.
Do you have a Russian-speaking interpreter?
Yes. Anastasia, a certified nursing assistant on our operating-room team, provides Russian interpretation for patients from Russia, Kazakhstan, Uzbekistan and other Russian-speaking countries. Please mention that you would prefer Russian when you first write, so she can be scheduled for your consultation and surgery day.
What if I speak neither English nor Russian?
Write to us in your own language using a translation app. Our coordinators answer in plain, short English that translates cleanly in both directions. Patients have booked, travelled and recovered with us this way. If you would like to bring your own interpreter to the consultation, that is also fine.
How quickly will I get a reply?
Messages are answered during clinic hours in South Korea — Monday to Friday, 10:00 to 18:00 KST. The clinic is closed on Saturdays, Sundays and Korean public holidays. Korea is UTC+9, so a message sent from Europe or the Americas in the evening is usually answered while you sleep.
Can I get an opinion and a price before I fly to Korea?
Yes, and we recommend it. Send photos and a description of what you want changed through WhatsApp, KakaoTalk, Messenger or the contact form. There is no charge for an online consultation. You will receive Dr. Jeon's assessment, the current fee, the expected recovery and the recommended length of stay before you book anything.
Which messaging app should I use to contact Evita Clinic?
WhatsApp is the most practical for patients outside Korea and is what we use for photo review and post-operative follow-up. KakaoTalk is more convenient if you already live in Korea. Facebook Messenger and the contact form reach the same coordinators. Use whichever you already have.
Will someone explain the consent form before I sign it?
Yes. Dr. Jeon explains the recommended procedure, the realistic result, the risks and the recovery in English before anything is signed, with a coordinator present. Ask him to repeat or rephrase anything that is not clear — that is what the time is for.
You will also be reading the form itself, not a translation of it. Every official document at Evita Clinic is written in English, consent forms included, so you are never asked to sign a Korean-language form you cannot read.
Will I be able to talk to someone in English on the day of surgery?
Before and after, yes. During the operation itself, no — procedures are performed under sedation, so you will not be holding a conversation while surgery is under way.
That is why everything is covered beforehand: the surgical plan, the markings, the consent form and any last questions are all discussed in English before you go in. An English-speaking member of the team is with you through preparation and again in recovery, and Russian interpretation can be arranged if requested in advance.
How will I understand my aftercare instructions?
In English, and in writing. All pre-operative and post-operative care at Evita Clinic is conducted in English, and the documents that go with it are issued in English — preparation instructions before surgery, and afterwards a care sheet covering compression, wound care, showering, activity limits, and which symptoms are normal versus which need attention.
You leave with something you can re-read at your hotel rather than something you have to remember.
Can I still contact the clinic in English after I go home?
Yes, and there is no time limit on it. Send recovery photos and questions by WhatsApp. We help you interpret what you are seeing and advise on scar care, swelling and long-term healing. Remote support does not replace an in-person examination: anything urgent should be assessed by a doctor where you are, and you can message us in parallel.
Does Evita Clinic arrange flights, hotels or airport pickup?
No. Evita Clinic does not sell packaged medical tours — patients book their own flights and accommodation. What we do provide is clinic-related guidance in English: appointment scheduling, directions to the clinic in Gangnam, a list of recommended hotels nearby, and advice on how many days to stay.
Where is Evita Clinic, and is it easy to find without Korean?
Evita Clinic is on the 5th floor of the Burdamoon Building, 815 Nonhyeon-ro, Gangnam-gu, Seoul. It is reachable by subway and by taxi, and the directions page includes the address in Korean, which you can show to a taxi driver.
Ask Us Anything, in English
Send your questions, relevant medical information and clear photos where appropriate. A coordinator will review your inquiry with Dr. Jeon and reply with the suitable next step, the expected recovery, the current fee and the recommended stay in Korea.
Replies during clinic hours: Monday–Friday, 10:00–18:00 KST. Closed Saturdays, Sundays and Korean public holidays.
